All your questions about ebaji answered here

Yes. If you need a short break, just let our support team know via live chat or email and they can set a cooling-off period for you. If you need a longer break, self-exclusion is also available — it lets you temporarily or permanently deactivate your account. Don't hesitate to make the right decision for yourself.

Reach out to ebaji support first — via 24/7 live chat or at [email protected]. Our team will help you activate protective measures such as self-exclusion or deposit limits. Talking to a trusted family member and seeking professional advice can also be very helpful.

Some common warning signs are: spending more than your budget, repeatedly playing to chase losses, hiding your gaming from others, losing focus on sleep or work, and facing financial pressure. If you notice these signs, take a break immediately and seek help. Remember, awareness is the best protection.

Yes. ebaji is for users aged 21 and above only. When creating an account you must confirm that you meet this age requirement. Protecting minors is a core part of our responsible gaming policy and we make no exceptions on this.

Absolutely. If you want to keep your spending in check, contact our support team — they will help you set a daily, weekly, or monthly deposit limit. It is an effective responsible gaming tool and you can apply for one at any time. Just reach out via live chat or email.

Never. No ebaji representative will ever ask for your OTP, bKash PIN, Nagad PIN, Rocket PIN, or Upay PIN. If anyone asks for this information, it is an attempted scam. End that conversation immediately and report it to [email protected]. Keep your information secure.

A strong password should have at least 8-12 characters — mixing uppercase and lowercase letters, numbers, and special symbols. Avoid using your date of birth, name, or any easily guessable words. Do not reuse the same password on any other site. Changing your password regularly is also a good habit.

Change your password immediately and notify us at [email protected] or via 24/7 live chat. The support team can review your account login history and lock the account if needed. It is also wise to change the PIN on any mobile wallet linked to your account.

Yes. ebaji uses SSL encryption technology to keep your personal information and financial transactions fully secure. Data is encrypted at every step from login to payment. Our platform is committed to fair play and to protecting every player's privacy.

No. Each account is for a single person only and sharing it with others is prohibited. Sharing account credentials creates security risks and violates the site's rules. You are responsible for all activity on your account, so always keep your login details to yourself.

Withdrawals on ebaji are generally processed within 10 to 45 minutes. In most cases the funds reach your mobile wallet faster than that. If there is an unusual delay, contact support via live chat and they will assist you right away.

No. For security and fraud prevention, withdrawals can only be made to a mobile wallet registered in the account holder's own name — whether that is bKash, Nagad, Rocket, or Upay. Requests to withdraw to another person's wallet will not be accepted and are not permitted under the site's rules.

The minimum withdrawal amount on ebaji is ৳800. Withdrawal requests below this amount cannot be processed. Make sure your balance is above this limit before requesting. The same minimum applies across all payment methods — bKash, Nagad, Rocket, and Upay.

No. ebaji's payment system operates 24 hours a day, 7 days a week. Whether it is night or a public holiday, the standard processing time of 10-45 minutes remains the same. Any delay from your network or mobile wallet provider is a separate matter, but support is still available to help.

If your withdrawal has been pending for more than 45 minutes, contact us via live chat or at [email protected]. Provide the amount, the time of the request, and the wallet it was sent to, and the support team will verify and resolve it quickly. Most pending issues are resolved within minutes.

Log in and go to the deposit section, then select bKash. Enter the amount and send the money to the displayed number using the bKash app or dial code. Once the payment is confirmed, the balance will be added to your account automatically. The minimum deposit is ৳100 and the process is usually completed within a few minutes.

ebaji accepts deposits via four mobile wallets: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit amount is the same for all methods — ৳100. These methods were chosen specifically for fast and hassle-free transactions.

ebaji does not charge any fees on deposits. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply a small charge according to their own terms. It is best to check the relevant wallet's terms and conditions for details on those charges.

The minimum deposit on ebaji by any method is ৳100. First-time deposits come with the opportunity to receive a welcome bonus — up to 120% bonus up to a maximum of ৳10,000. For example, depositing ৳1,000 earns a ৳1,200 bonus, giving you a total balance of ৳2,200.

Yes, exactly the same. Select Nagad in the deposit section, enter the amount, and complete the payment using the Nagad app or USSD code. You can start from as little as ৳100 and the balance is usually added to your account within a few minutes.